Wipro hiring freshers for Administrator Service Desk on March 2015

Company Name: Wipro

Designation : Administrator Service Desk

Qualification: Any Degree

Experience: 0-1 years

Location:  Mysore

Salary: Best in Industry

Job Details:

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requestsbased on Standard Operating Procedures.
Follow quality / security process defined for the engagement.

Apply Mode: Online

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